FAQs

Dogs

Learn More About Our Pet Services

Our FAQs Can Help Answer Most of Your Questions

What is a pet sitting service?
Charlene's Pet Sitting Service is a convenient alternative to the commercial boarding facilities, or imposing on family or friends to care for your pets. We provide experienced companionship by reliable adult sitters. Your pet will follow their daily routine as closely as possible, while remaining in his secure, familiar, and healthy environment. Our sitters are screened, and a felony and misdemeanor background check is completed. We are insured by a liability policy. We are professional pet sitters!

What do I look for in a reputable pet sitter?
Pet Sitters International has published a list of Recommended Quality Standards for Excellence in Pet Sitting that should help in your pursuit for a pet sitter. Charlene's Pet Sitting Service meets these standards, and would be happy to discuss and answer any questions you may have regarding them. You can contact us at 610-584-5900.

What happens during the "get acquainted" visit?
Once you have a specific date in mind for your trip, or, you need to have a sitter come in during the day while you are work, we would like to come by and introduce ourselves. During our meeting we will get acquainted with your pet's special likes and dislikes, dietary needs, and exercise routine. We want your pet to be as comfortable as possible while you are away. Please have the name and phone number of your veterinarian handy and the name and number of someone we can contact in case of an emergency. We will pick up the house key at this time and ask you to sign a short contract. The information that is collected during our meeting will be held in strict confidentiality. The house key that we hold will be coded anonymously; in the event that it is misplaced it will be untraceable to your home.

How long will you spend with my pet?
Your pet sitter will not just run in and run out! We spend as much quality time as possible with your pet on each visit. An average visit is twenty to thirty minutes. Your sitter will wash food and water bowls, provide fresh food and water, clean the litter box, comb or brush your pet, play ball, take a long walk, or just cuddle on the couch. Whatever your pet wants to do, is what we want to do. Our visiting hours are from 7:00 AM to 7:00 PM, seven days a week, and 365 days a year.

A portion of our visit will be spent on crime deterrent tactics. We are very security minded and pay close attention to details, and the condition of your home on each visit. We will bring in the mail and newspapers each day, open and close draperies, use different lights each night, take trashcans in and out if needed, and be sure that everything is locked up when we're ready to leave. These things will be provided to give your home the "lived in look". The pet sitters are familiar and comfortable using most home security systems. We encourage using a temporary code while we are caring for your home and pets.

Is hiring a pet sitter expensive?
Our philosophy is you aren't just buying pet care, but complete peace of mind for your home and loved ones. Our prices are competitive with other professional pet sitting services, based on a per-pet, per-visit formulation. We feel confident that after adding up the valuable services provided by an adult professional house and pet sitter, it's well worth the investment. Don't leave your home and pets to an amateur; you will get what you pay for.

What other services are available?
We provide a daily dog walking service for customers that need to be at work for long hours; dog walking for senior citizens who can't always get out with the pets; ambulance service for customers that need a ride to vet appointments; and help to customers that need an extra hand giving their pets medication at home.

If you decided that you would like Charlene's Pet Sitting Service to provide you with first class, in-home pet care, please contact us at your earliest convenience to arrange for your "get acquainted" visit. Thank you for the opportunity to serve you.

Charlene's Pet Sitting Service is owned and operated by Charlene Townsend since 1989.
Visit Charlene's Pet Sitting Service to get personalized service for your pets!
4365 Skippack Pike
With 27 years of experience, we’ll give your pet the TLC it needs. Call 610-584-5900 schedule an appointment.
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